Six (6) Grand Bahama Power Company (GBPC) employees departed Grand Bahama International Airport-Domestic Terminal on Sunday October 11, to assist the Bahamas Electricity Corporation (BEC), with restoration efforts in the wake of Hurricane Joaquin. Upon receiving reports of the damage, GBPC quickly offered assistance to BEC and commend the members of its crew who did not hesitate to accept the assignment.
The Grand Bahama Power Company (GBPC) announced today the launch of a residential customer reconnection program. Beginning Monday, March 26, 2012 all residential customers who have had electrical services disconnected for non-payment, will be given a period of two weeks, which ends Tuesday April 10, 2012, to come in to the Freeport downtown location and register for the reconnection program.
The Grand Bahama Power Company wishes to advise the public that at 2:20pm, due to one of our generating units tripping offline, customers in the following areas had experienced power interruption:
Parts of downtown
The Grand Bahama Power Company wishes to apologize to the public for the island wide interruption in power that occurred yesterday. Our investigation into the occurrence revealed that the interruption was the result of damage to parts of our transmission line, specifically two severely damaged insulators, a burnt pole ground, and charring of the pole at the pole band. Witnesses who reported the event informed us of severe weather in the vicinity just prior to the event. Thanks to the quick response and hard work of our employees, power was restored to all customers in approximately three (3) hours.
Grand Bahama Power employees recently donated over 400 toys to aid the Santa’s Helper’s programme.
Sarah MacDonald, President and CEO of Grand Bahama Power Company, said, “Our company has always believed in being involved in the community and during the holiday season we couldn’t think of a better way to help local children and their families.
On November 16, 2011, Grand Bahama Power Company (GBPC) received a complaint in writing from Troy Garvey and Osman Johnson on behalf of Operation Justice Bahamas related to the operations of GBPC. In their complaint, they raised a number of concerns. These concerns have been shared not only with us, but with a number of public bodies. In this response, we have tried to address the concerns raised, and provide a detailed response for Messrs. Garvey and Johnson, and for our customers. This more detailed response follows an initial statement issued by GBPC immediately following the receipt of the complaint.
Earlier today we were provided with a complaint prepared by Mr. Troy Garvey on behalf of Operation Justice. We welcome the information provided by Mr. Garvey and we appreciate that he has articulated his concerns to us in writing.
We understand that customers have been challenged with a higher than expected fuel surcharge. The changes that GBPC has been making over the last number of months, with Emera’s support, have been done with the best interests of our customers in mind
Sarah MacDonald, President & CEO of Grand Bahama Power Company (GBPC), discussed plans to develop a fuel hedging policy at the ICD Utilities AGM last evening. According to MacDonald, fuel hedging can be used to either partially or fully “lock in” the price of the fuel supply which will help stabilize the fuel surcharge for GBPC customers. This will mean GBPC’s fuel purchases will be based on an average of prices over time instead of one price in a given month.
As previously announced, the Grand Bahama Power Company (GBPC) understands the decision of the GBPA (our regulators) to conduct an audit of our meter reading and billing procedures. We are pleased that the audit is moving forward and that this information will be made available to customers. We look forward to providing Price Water House Coopers with any and all information they will require to complete their assessments. GBPC has been conducting an ongoing, internal audit of our systems and to date we have conducted a review of all of our commercial and industrial customers and approximately 64% of our residential customers.
On July 27, 2009, the Grand Bahama Power Company (GBPC) informed the public that we were commencing an island-wide meter audit in order to ensure the accuracy and integrity of our system. The audit is ongoing and to date we have conducted a review of all of our commercial and industrial customers and approximately 64% of our residential customers.