Grand Bahama Power Company launches customer reconnection program

Grand Bahama Power Company announces Reconnection Program

Web Maintenance Company News, Customer Service

The Grand Bahama Power Company (GBPC) announced today the launch of a residential customer reconnection program. Beginning Monday, March 26, 2012 all residential customers who have had electrical services disconnected for non-payment, will be given a period of two weeks, which ends Tuesday April 10, 2012, to come in to the Freeport downtown location and register for the reconnection program.

The program requires qualified residential customers to agree to a three year payment plan for the balance of any arrears and to pay one full month’s bill. The company will waive the standard reconnection fee. Failure by the customer to properly service the plan will result in cancellation of the plan and disconnection.

“Grand Bahama Power Company understands that a number of our customers have been struggling due to the tough economic climate in Grand Bahama,” said Katherine Demeritte, Customer Service Director for GBPC. “When we were approached by the Government about offering a residential reconnection plan for our customers, we thought it was the right thing to do. We hope that our customers take advantage of the opportunity and encourage those that meet the requirements to come in and visit our customer service representatives at our downtown location and register for the program.”