Customer Service

Our customer service representatives are available to serve you.

Call our 24-hour Call Centre at
(242) 352-8411.

Report an Outage

If you’re experiencing an outage of your residential or commercial power, please click here to report it to our technical team.


See if you’re eligible for reimbursement
and learn how to submit a claim.

Submit a Damage Claim

Request a Connection

Apply for power service at a new address, for your home or business.

Apply Now

Installation Requests

Complete a request form for electric service at your home or business.

Submit a Request

Contact Us

Main Office

Grand Bahama Power Company Limited
Pioneers Way & East Mall Drive
P.O. Box F-40888
Freeport, Grand Bahama
The Bahamas
Telephone: 1 (242) 350-8900
Facsimile: 1 (242) 351-8008