Preparing for an outage

Here are some things you can do to prepare for a power outage:

  1. Add Grand Bahama Power Company’s 24-hour Call Centre number (352-8411) to the list of emergency phone numbers near your phone.
  2. Track poor weather by following local radio and television weather reports.
  3. Have an emergency kit with flashlights, a battery-operated radio and fresh water.
  4. Turn off and unplug electrical equipment such as TVs, DVD players and computers.
  5. If you are on a well, fill your bathtub with water and have a bucket nearby to flush your toilet.
  6. Make sure backup generators are installed by a qualified electrician and follow the manufacturer’s safety instructions. Never place a portable generator indoors.
  7. Keep candles and portable heaters away from curtains or other flammable materials.

How we restore power

When the power goes out, all of our efforts are focused on restoring your service as safely and as quickly as possible. During large disruptions, we work to restore power by feeder priority, making sure places like hospitals can stay open before we begin work in other areas.

Phase 1
Restoration of GBPC’s critical infrastructure such as transmission lines and substations.

Phase 2
Restoration of critical infrastructure and essential services such as the hospital, airport and water well field.

Phase 3
Essential community business and facilities such as Food Stores, Gas Stations and Schools are then energized.

Phase 4
Once all safety assessments have been completed, our fleet disperses to your neighborhoods to restore power. We attempt to restore areas that are densely populated so as to energize the most customers at once.

To Report an Electrical Outage

If you are experiencing a power outage at your home or business, click here to report it.